INTRODUCTION

Effective Date: 21.05.2025

Welcome to Twice Digital. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and protect any information that you provide when using our website https://www.twicedigital.co.uk (the “Site”).

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1. Information We Collect

We may collect the following types of information when you use our website or contact us:

• Personal Information: such as your name, email address, phone number, and any other details you provide when filling out a form.
• Usage Data: including your IP address, browser type, pages visited, and time spent on the site.
• Cookies: small files placed on your device to enhance your browsing experience and track site usage.

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2. How We Use Your Information

1. We use your information to:
   • Respond to inquiries or service requests
   • Improve our website and services
   • Send occasional marketing emails (only with your consent)
   • Analyse web traffic and usage trends

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3. Sharing Your Information

We do not sell or rent your personal data. We may share your data with:

• Service providers (e.g., Webflow, analytics tools) to help operate the website
• Authorities if required by law

All third-party services we use comply with GDPR and/or other relevant data protection laws.

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4. Cookies

We use cookies to:

• Remember your preferences
• Understand how visitors interact with our site

You can choose to disable cookies in your browser settings at any time.

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5. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletions
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

To exercise your rights, please email us at hello@twicedigital.co.uk

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6. Data Security

We take reasonable steps to protect your information using industry-standard security measures. However, no method of transmission over the internet is 100% secure.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Twice Digital
Email: hello@twicedigital.co.uk
Website: https://www.twicedigital.co.uk

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